Telephone faults

Telephone Engineer Cambridge FAQ's

Telephone Faults
Experiencing crackly lines, missed calls, or a completely dead phone system? Telephone faults can seriously disrupt your business. At Plugged In Comms, we quickly identify and resolve faults across VoIP and traditional systems to restore clear, reliable communication.
Common issues include faulty handsets, wiring problems, broadband-related interference, or cloud phone misconfigurations. Whether your phones are crackling, cutting out, or not ringing at all, we provide expert diagnostics and fast repairs to get you back online. We support Gamma Horizon users and many other VoIP platforms — with on-site or remote assistance depending on your setup.
You can rely on us to minimise downtime and get your business phone system working the way it should.
Seamless Integration Across Services
Many telephone faults are linked to broadband, router setup, or network issues — that’s why our fault-finding approach includes Wi-Fi health checks, broadband testing, and Omada network diagnostics. We don’t just fix the symptom — we find the cause, so your full system stays stable and future-ready.

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What should I do if my business phones stop working?

Start by checking your handsets, internet connection, and cables. If the issue continues, we can help.
We fix business phones not working due to wiring faults, hardware issues, or VoIP misconfigurations.
Our experts provide quick diagnostics and repairs to get your phones back online fast.

Business phones not working? We diagnose and repair VoIP and handset issues quickly to get your phones back online.

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